Introduction

This guide is aimed at experienced Dynamics 365 consultants and shows how to integrate the Maptaskr for Power Pages PCF control into a public-facing Power Pages portal. It is assumed that readers have knowledge of using Power Pages Design Studio and experience configuring portals and Dynamics 365 Customer Service. This guide should be read in conjunction with the Introducing Maptaskr for Power Pages guide which provides detailed step-by-step instructions on how to use the Maptaskr for Power Pages PCF control and covers its advanced features too. The Introducing Maptaskr for Dynamics 365 guide provides details on how to configure Dynamics 365 Customer Service.

A common use case in Local Governments and Councils is a portal solution that allows citizens to report issues in their neighbourhood (in North America this is often termed a 311 solution). This example is based on the Customer self-service template and shows how to view cases on a map and submit new cases via a multi-step form that includes a map control to specify the precise location of the issue, which may be in a public space without an address.